Mobile Crisis Response Team

The Mobile Crisis Response Team, is a 24/7/365, mobile crisis response available for anyone, anywhere, at any time in crisis.

Questions? Contact us now! (847) 695-3680.
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Client Satisfaction Survey!

Your feedback is instrumental in enhancing the quality of our mental health crisis services. We invite you to take a moment to share your thoughts and experiences through our brief client satisfaction survey. Your valuable insights will help us better understand your needs and improve the support we provide. Together, we can continue to make a positive impact on mental health care. Thank you for being a crucial part of our journey towards continual improvement.

Client Survey

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Program Description

The Mobile Crisis Response Team, is a 24/7/365, mobile crisis response available for anyone, anywhere, at any time in crisis.

Mobile Crisis Response Team services can provide crisis intervention along with linkage and coordination to services. Its main focus is to ensure safety and stabilize the individual in crisis in the community, if possible. FSA provides this service in Kane County. Mobile Crisis Response Team services are available in-person at the location of the crisis or virtual (phone or video).

Mobile Crisis Response Team will work cohesively with other community agencies, local hospitals, first responders and the 988 Regional Crisis Call Hubs.

Eligibility

This program will accept any age and funding source (Medicaid, MCO’s, private insurance and those who are uninsured.)

Walk-In Hours

1) Walk-in hours at FSA:

  • Monday, 9am - 1pm
  • Wednesday, 2pm - 6pm
  • Friday, 9am - 1pm

2) Walk-in hours at Gail Borden:

  • 2nd and 4th Saturdays from 11am - 3pm

3) Walk-in hours at Carpentersville Fire Dept (5000 Sleepy Hollow Rd ):

  • Tuesdays, 2pm - 5pm
  • Thursdays, 2pm - 5pm

Call4Calm

Call4Calm is a support line created by the State of Illinois. Participants can simply text TALK to 552020 for English or HABLAR for Spanish (Message and Data Rates May Apply). This service is free and available 24 hours a day, seven days a week. People seeking assistance can remain anonymous and are only required to provide their first name and zip code, which enables the service to link them to a counselor in their area with the knowledge of available local resources.


Mobile Crisis Response Team Services